FAQ
Q1.Where can we meet face to face talk in detail?A: You can visit our factory through different exhibitions, such as MEDICA GERMANY, EXPOMED TURKEY, USICON INDIA, ARAB HEALTH DUBAI.
Q2.What about lead time?
A: It will take 5-8 working days for the machine. The order quantity above will take 1-2 weeks for mass production.
Q3.Is there a MOQ for this order?
A:Low MOQ, 1 PCS.
Q4.How do you deliver the goods?How long will it take to get there?
A:Our machine has no electric charge, magnetic and other dangerous goods. We can arrange air transportation, sea transportation, DHL,FEDEX and other express delivery according to your requirements.The limitation of transportation is updated according to different modes of transportation.
Q5.How do I execute an order?
A: First of all, let us know your request or application. Secondly, we will offer you the price according to your request or our suggestion. The third customer confirms the payment method. Fourth, we arrange production and delivery within the agreed time.
Q6.Can I print products with my logo?
A:Accept OEM.Please inform us formally before our production and confirm the design according to our change.
Q7: Does the product have warranty?
A: Yes, we guarantee our product for one year.
Q8: After-sales service support?
A: Yes, we provide after-sales installation guidance, online training guidance, dispatched engineers, training services for well-known professors and so on.
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